Customer Care Excellence how to create an effective customer focus Sarah Cook.
Material type:
TextPublication details: London, Philadelphia : Kogan Page, 2008.Edition: 5th edDescription: vi, 280 p. : ill.; 24 cmISBN: - 9780749450663
- 0749450665
- HF5415.5 .C6635 2008
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Karen | HF5415.5 .C6635 2008 (Browse shelf(Opens below)) | 1 | Available |
Includes bibliographical references (p. [270-272]) and index.
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