| 000 | 00963cam a22002654a 4500 | ||
|---|---|---|---|
| 001 | 12170414 | ||
| 003 | OSt | ||
| 005 | 20230505101340.0 | ||
| 008 | 000912s2000 nju b 001 0 eng | ||
| 010 | _a 00047913 | ||
| 020 | _a0130889849 | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.S95 2000 |
| 082 | 0 | 0 |
_a658.8/12 _221 |
| 100 | 1 | _aSwift, Ronald S. | |
| 245 | 1 | 0 |
_aAccelerating Customer Relationships : _busing CRM and Relationship Technologies / _cRonald S. Swift. |
| 260 |
_aUpper Saddle River, NJ : _bPrentice Hall PTR, _cc2000. |
||
| 300 |
_axxi, 480 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references (p. [432]-456) and index. | ||
| 650 | 0 | _aCustomer relations. | |
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBOOK |
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