@book{7541,
	author = {McLean, Scott and Krizan, A. C.},
	title = {Business Communication  for Success},
	publisher = {Flat World Knowledge,},
	year = {c2011.},
	address = {USA ;},
	url = {http://www.loc.gov/catdir/enhancements/fy1105/2009942103-b.html}
}