TY - BOOK AU - Timm,Paul R. AU - Stead,James A. TI - Communication Skills for Business and Professions SN - 0133486087 AV - HF5718 .T535 1996 U1 - 650.1/3 20 PY - 1996/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Business communication KW - Communication in management KW - Interpersonal communication N1 - Includes bibliographical references (p. 655-660) and index ER -