@book{6731,
	author = {Ulrich, William M. and Newcomb, Philip.},
	title = {Information System Transformation :},
	publisher = {Morgan Kaufmann Object Management Group/Elsevier,},
	year = {c2010.},
	address = {Amsterdam ;},
	url = {http://www.loc.gov/catdir/enhancements/fy1606/2010287019-d.html}
}