02007cam a2200361 a 4500 6497 6497 15116019 OSt 20210324090305.0 071217s2009 maua b 001 0 eng 2007051631 9780073405018 (alk. paper) 0073405019 (alk. paper) DLC DLC DLC HD58.7 .D415 2009 158.7 22 De Janasz, Suzanne C. Interpersonal Skills in Organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider. 3rd ed. Boston : McGraw-Hill Irwin, c2009. xxii, 441 p. : ill. ; 28 cm. Includes bibliographical references and index. Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management. Organizational behavior. 1246 Psychology, Industrial. Interpersonal relations. 3057 Dowd, Karen O. Schneider, Beth Z. Publisher description http://www.loc.gov/catdir/enhancements/fy0808/2007051631-d.html Table of contents only http://www.loc.gov/catdir/enhancements/fy0808/2007051631-t.html 7 cbc orignew 1 ecip 20 y-gencatlg lcc BOOK 0 0 lcc 0 0 001 001 2020-01-30 Donation from Kenyatta University 0 HD58.7 .D415 2009 2020-0287 2020-01-30 00:00:00 1 2020-01-30 MON 0 0 lcc 0 0 001 001 2020-02-18 DONATED BY KENYATTA UNIVERSITY 0 HD58.7 .D415 2009 2020-1580 2020-02-18 00:00:00 2 2020-02-18 MON