TY - BOOK AU - Slack,Nigel AU - Chambers,Stuart TI - Operations Management SN - 0273708473 AV - TS155 .S562 2007 U1 - 658.5 22 PY - 2007/// CY - Harlow, England, New York PB - Prentice Hall/Financial Times KW - Production management KW - Johnston, Robert N1 - Includes bibliographical references and index; Operations management -- The strategic role and objectives of operations -- Operations strategy -- Process design -- The design of products and services -- Supply network design -- Layout and flow -- Process technology -- Job design and work organization -- The nature and planning of control -- Capacity planning and control -- Inventory planning and control -- Supply chain planning and control -- Enterprise resource planning (ERP) -- Lean operations and JIT -- Project planning and control -- Quality planning and control -- Operations improvement -- Failure prevention and recovery -- Matching improvement - the TQM approach -- The operations challenge ER -