TY  - BOOK
AU  - Dumas,Marlon
TI  - Fundamentals of Business Process Management
SN  - 9783642434730 (pbk.)
AV  - HD62.17 .D87 2012
U1  - 658.5/1 22
PY  - 2012///
CY  - Lodon.
PB  - Springer
KW  - Mercello La Rosa, 
KW  - Jan Mendling
KW  - Hajo A Reijer
KW  - Industrial management
KW  - Workflow
KW  - Management
KW  - Reengineering (Management)
KW  - Information technology
KW  - Organizational change
KW  - Organizational effectiveness
KW  - Business process management
N1  - Includes index
ER  -