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  <titleInfo>
    <title>Fundamentals of Business Process Management</title>
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  <name type="personal">
    <namePart>Dumas, Marlon</namePart>
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    <publisher>Springer</publisher>
    <dateIssued>c2012</dateIssued>
    <dateIssued encoding="marc">2004</dateIssued>
    <issuance>monographic</issuance>
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  <language>
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  <physicalDescription>
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    <extent>xi, 399p. : ill. ;</extent>
  </physicalDescription>
  <note type="statement of responsibility">Marlon Dumas, Mercello La Rosa, Jan Mendling, Hajo A Reijer</note>
  <note>Includes index.</note>
  <subject>
    <name type="personal">
      <namePart>Mercello La Rosa</namePart>
    </name>
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  <subject>
    <name type="personal">
      <namePart>Jan Mendling</namePart>
    </name>
  </subject>
  <subject>
    <name type="personal">
      <namePart>Hajo A Reijer</namePart>
    </name>
  </subject>
  <subject authority="lcsh">
    <topic>Industrial management</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Workflow</topic>
    <topic>Management</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Reengineering (Management)</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Information technology</topic>
    <topic>Management</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Organizational change</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Organizational effectiveness</topic>
  </subject>
  <subject>
    <topic>Business process management</topic>
  </subject>
  <classification authority="lcc">HD62.17 .D87 2012</classification>
  <classification authority="ddc" edition="22">658.5/1</classification>
  <identifier type="isbn">9783642434730 (pbk.)</identifier>
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