TY - BOOK AU - Blunden Tony AU - Thirlwell John TI - Mastering Operational Risk: A Practical Guide to Understanding Operational Risk and How to Manage It T2 - Mastering SN - 9780273778745 (pbk.) AV - HD61 .B547 2013 U1 - 658.15/5 23 PY - 2013///] CY - Harlow, England PB - Financial Times/ Prentice Hall KW - Risk management KW - Operational risk N1 - Includes bibliographical references (page 345) and index ER -