@book{4952,
	author = {Reece, Barry L. and Brandt, Rhonda.},
	title = {Effective human relations :},
	publisher = {Houghton Mifflin,},
	year = {c2008.},
	address = {Boston :},
	edition = {10th ed.},
	url = {http://www.loc.gov/catdir/toc/fy0708/2006926869.html}
}