TY - BOOK AU - Williams,Karen AU - Krizan, A. C. Buddy et al... TI - Communication in Business SN - 0582422299 : AV - HF5718 .W55 U1 - 658.4/5 PY - 2011/// CY - New York PB - Cengage Learning KW - Business communication KW - Commercial correspondence N1 - includes index ER -