@book{4199,
	author = {Merrier, Patricia. and Merrier, Patricia.},
	title = {Business communication /},
	publisher = {Thomson,},
	year = {c2006.},
	series = {The basics},
	address = {Mason, Ohio :},
	edition = {3rd ed.},
	note = {Second ed. published under title: Basics of business communication. 1992.}
}