TY - BOOK AU - Worsam,Mike ED - Chartered Institute of Marketing. TI - Marketing Operations T2 - The Marketing series SN - 0750640308 AV - HF5415 .W69 1998 PY - 1998/// CY - Oxford, Boston PB - Butterworth-Heinemann KW - Marketing N1 - "Published on behalf of the Chartered Institute of Marketing."; "Advanced certificate syllabus"--Cover; Includes bibliographical references (p 411) and index ER -