TY - BOOK AU - Kathleen M Galvin; Jane Terrell AU - Jane Terrell TI - Communication works! : : communication applications in the workplace AV - HQ734.306 .G35 2001 PY - 2001/// CY - Lincolnwood, Ill. PB - National Textbook Co. KW - Public speaking N1 - Provides real-life scenarios for discussions, case studies, and student worker profiles to help build communication and public speaking skills that the world of work demands ER -