<?xml version="1.0" encoding="UTF-8"?>
<record
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="http://www.loc.gov/MARC21/slim http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd"
    xmlns="http://www.loc.gov/MARC21/slim">

  <leader>01017nam a2200229   4500</leader>
  <datafield tag="999" ind1=" " ind2=" ">
    <subfield code="c">353</subfield>
    <subfield code="d">353</subfield>
  </datafield>
  <controlfield tag="001">2630439</controlfield>
  <controlfield tag="003">OSt</controlfield>
  <controlfield tag="005">20210408140441.0</controlfield>
  <controlfield tag="008">140428b        xxu||||| |||| 00| 0 eng d</controlfield>
  <datafield tag="020" ind1=" " ind2=" ">
    <subfield code="a">9780750686334, 075064463X (pbk.),</subfield>
    <subfield code="c">AVAILLABLE</subfield>
  </datafield>
  <datafield tag="040" ind1=" " ind2=" ">
    <subfield code="a">DLC</subfield>
    <subfield code="b">ENG</subfield>
    <subfield code="c">DLC</subfield>
    <subfield code="d">DLC</subfield>
  </datafield>
  <datafield tag="050" ind1=" " ind2=" ">
    <subfield code="a">HF5415.55 </subfield>
    <subfield code="b"> .G86 2008</subfield>
  </datafield>
  <datafield tag="100" ind1=" " ind2=" ">
    <subfield code="9">330</subfield>
    <subfield code="a">Gummesson, Evert, </subfield>
    <subfield code="d">1936-</subfield>
  </datafield>
  <datafield tag="245" ind1=" " ind2=" ">
    <subfield code="a"> Total Relationship Marketing :</subfield>
    <subfield code="b">b from the 4Ps-- product, price, promotion, place-- of traditional marketing management to the 30Rs-- the thirty relationships- of the new marketing paradigm</subfield>
    <subfield code="c">Evert Gummesson.</subfield>
  </datafield>
  <datafield tag="250" ind1=" " ind2=" ">
    <subfield code="a">3RD ED</subfield>
  </datafield>
  <datafield tag="260" ind1=" " ind2=" ">
    <subfield code="a">Boston, Mass</subfield>
    <subfield code="b"> Butterworth-Heinemann,</subfield>
    <subfield code="c"> 2008</subfield>
  </datafield>
  <datafield tag="300" ind1=" " ind2=" ">
    <subfield code="a">	__ |a xiii, 281 p.</subfield>
    <subfield code="b">  ill. </subfield>
    <subfield code="c">  25 cm.</subfield>
  </datafield>
  <datafield tag="504" ind1=" " ind2=" ">
    <subfield code="a"> Includes bibliographical references and index.</subfield>
  </datafield>
  <datafield tag="650" ind1=" " ind2="0">
    <subfield code="9">331</subfield>
    <subfield code="a">Relationship marketing</subfield>
  </datafield>
  <datafield tag="856" ind1=" " ind2=" ">
    <subfield code="3">Table of contents,Publisher description</subfield>
    <subfield code="u">http://www.loc.gov/catdir/toc/els033/99025381.html,http://www.loc.gov/catdir/description/els033/99025381.html</subfield>
  </datafield>
  <datafield tag="942" ind1=" " ind2=" ">
    <subfield code="2">lcc</subfield>
    <subfield code="c">BOOK</subfield>
  </datafield>
  <datafield tag="952" ind1=" " ind2=" ">
    <subfield code="0">0</subfield>
    <subfield code="1">0</subfield>
    <subfield code="2">lcc</subfield>
    <subfield code="4">0</subfield>
    <subfield code="7">0</subfield>
    <subfield code="a">001</subfield>
    <subfield code="b">001</subfield>
    <subfield code="d">2014-04-28</subfield>
    <subfield code="i">014938</subfield>
    <subfield code="l">0</subfield>
    <subfield code="o">HF5415.55 .G86 2008</subfield>
    <subfield code="p">014938</subfield>
    <subfield code="r">2014-04-28 00:00:00</subfield>
    <subfield code="t">1</subfield>
    <subfield code="w">2014-04-28</subfield>
    <subfield code="y">BOOK</subfield>
  </datafield>
</record>
