@book{3333,
	author = {Phillips, Jack J., and Stone, Ron D.},
	title = {The Human Resources Scorecard :},
	publisher = {Butterworth-Heinemann,},
	year = {c2001.},
	address = {Boston, Mass. :},
	url = {http://www.loc.gov/catdir/description/els031/00062236.html}
}