TY  - BOOK
AU  - Arora, K. C. |q (Keshava Chanda), 
TI  - Total Quality Management
SN  - 818574999x
AV  - HD62.15  .A76 1999
PY  - 1999///
CY  - New Delhi
PB  - S.K Kataria and Sons
KW  - total quality management
N1  - includes index
ER  -