TY  - BOOK
AU  - Hartley, Peter.
AU  - Hartley, Peter.
TI  - Business Communication
SN  - 0415195500
AV  - HF5718 .H2915 2002
U1  - 658 21
PY  - 2002///
CY  - London ; --New York: 	
PB  - Routledge
KW  - Hartley, Peter.
KW  - Business communication
N1  - Includes bibliographical references (p. 354-370) and index;  	Electronic reproduction;  	Palo Alto, Calif.; ebrary;  	2005; Available via World Wide Web.
-- 	Access may be limited to ebrary affiliated libraries
ER  -