TY  - BOOK
AU  - Gerzon, Mark
TI  -  Leading Through Conflict:  How Successful Leaders Transform Differences into Opportunities
SN  - 159139919X,
AV  - HD42 .G47 2006
PY  - 2006///
CY  - Boston, Mass
PB  - Harvard Business School
KW  - Conflict management.Leadership
N1  - ncludes bibliographical references (p. [245]-263) and index; pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis
UR  -  http://www.loc.gov/catdir/toc/ecip062/2005030892.ht, http://www.loc.gov/catdir/enhancements/fy1308/2005030892-b.html
ER  -