How Successful Leaders Transform Differences into Opportunities Gerzon, Mark creator text xxu Boston, Mass Harvard Business School c2006 monographic eng

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xii, 273 p. : ill. ; 25 cm. pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis. Mark Gerzon. ncludes bibliographical references (p. [245]-263) and index. HD42 .G47 2006 159139919X, 9781591399193 http://www.loc.gov/catdir/toc/ecip062/2005030892.ht, http://www.loc.gov/catdir/enhancements/fy1308/2005030892-b.html http://www.loc.gov/catdir/toc/ecip062/2005030892.ht, http://www.loc.gov/catdir/enhancements/fy1308/2005030892-b.html DLC 140426 20210323112407.0 14152618 eng