TY  - BOOK
AU  - Kaplan, Roberts S
TI  - Strategy Maps: Converting Intangible Assets into Tangible Outcomes 
SN  - 1591391342 (alk. paper
AV  -  HD30.28  .K35443 2004
PY  - 2004///
CY  - Boston
PB  - Harvard Business School Press, 
KW  - Strategic plnning.intangible property
KW  - Management
N1  - Includes bibliographical references and index; |a Strategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations
ER  -