TY  - BOOK
AU  - Greenwood, Mary
TI  - How to Negotiate Like a Pro: 41 rules for resolving disputes
SN  - 0595397336
AV  - KC1290.3  .G75 2008
PY  - 2008///
CY  - Nairobi
PB  - Acrodile
KW  - Mediation - Conflict resolution
ER  -