00695nam a22002177a 4500999001700000003000400017005001700021008004100038020003000079040002300109050002600132100002300158245006900181250001100250260005500261300002700316500002000343650008100363700002000444942001300464  c14969d14969OSt20260113144401.0141105b        xxu||||| |||| 00| 0 eng d  a0750642300  9780750642309  aCUKbengcCUKdCUK  aTX911.3.F75bA23 1999  93438aPeter Abbott  aFront Office : bProcedures, social skills, yield and management  a2nd ed  aOxford ; Boston :  bButterworth-Heinemann,c1999.  a211 p.  bill.c25 cm.  aIncludes index. 093439a 	      Hotel front desk personnel.     Hotel management.     Hotels.   93440aSue Lewry  2lcccMON