TY  - BOOK
AU  - Peter Abbott
AU  - Sue Lewry
TI  - Front Office : : Procedures, social skills, yield and management
SN  - 0750642300  9780750642309
AV  - TX911.3.F75 A23 1999
PY  - 1999///
CY  - Oxford ; Boston :  
PB  - Butterworth-Heinemann
KW  -  	      Hotel front desk personnel.     Hotel management.     Hotels.
N1  - Includes index
ER  -