TY - BOOK AU - Fisher Roger and Ury William TI - Getting to Yes: Negotiating Agreement Without Giving in SN - 9780143118756 (pbk.)0143118757 (pbk.) AV - BF637.N4 F57 2011 PY - 2011/// CY - New York PB - Penguin, KW - Negotiation N1 - Includes bibliographical references ER -