00748nam a22002417a 4500 1159 1159 OSt 20210324135252.0 140627b xxu||||| |||| 00| 0 eng d 2002074916 0131228099 DLC CUK eng CUK HD62.15 .T6792 2003 1462 Besterfield, Dale H. Total Quality Management / Dale H. Besterfield ... [et al.]. 3rd ed. Upper Saddle River, N.J. : Prentice Hall, 2003. xi, 640 p. : ill. ; 24 cm. Includes bibliographical references (p. 631-633) and index. T.O.C 271 total quality management 1462 Besterfield, Dale H. lcc BOOK 0 0 lcc 0 0 001 001 2014-06-27 013231 5 HD62.15 .T6792 2003 013231 2021-04-13 00:00:00 2021-02-03 1 2014-06-27 BOOK 0 0 lcc 0 0 001 001 2019-02-26 8 2 HD62.15 .T6792 2003 010898 2026-11-20 2026-10-21 14:14:21 2026-10-21 2 2019-02-26 BOOK