TY - BOOK AU - Rice-Lively, Marylynn AU - Chen, Hsin-Liang TI - Scenarios and Information Design : A user-oriented Practical Guide SN - 1843340615 AV - Z678.9 .R53 2006 PY - 2006/// CY - Oxford PB - Chandos KW - management information systems N1 - includes index ER -