00651nam a22002177a 4500 11565 11565 OSt 20260113143249.0 140428b xxu||||| |||| 00| 0 eng d 0131875523 KU CUK eng CUK HF5415.122 .L68 2007 253 Lovelock, Christopher Services Marketing: Christopher Lovelock and John Wirtz people, technology strategy 7th ed. Harlow, England : Prentice Hall, 2011. 648p. : ill.; Includes bibliographical refs. Marketing 253 Lovelock, Christopher lcc BOOK