00645nam a22002057a 4500 11549 11549 OSt 20260113143246.0 140425b xxu||||| |||| 00| 0 eng d 1-59139-134-2 CUCK CUCK eng CUCK HD30.28 .K35443 2004 236 Kaplan, RS. Strategy Maps Converting Intangible Assets into Tangible Outcomes Kaplan, RS. and Norton, DP. Boston, Massachusetts : Harvard Business School Press, 2004. xviii, 454p. : ill.; Includes index Strategic planning 236 Kaplan, RS. lcc BOOK