@book{11255,
	author = {Morreale, Sherwyn P. and Spitzberg, Brian H.},
	title = {Human communication :},
	publisher = {Wadsworth/Thomson Learning,},
	year = {c2001.},
	address = {Belmont, CA :},
	edition = {[2001]},
	url = {http://www.loc.gov/catdir/enhancements/fy1305/00032500-t.html}
}