TY - BOOK AU - Curtis,Dan B. AU - Floyd,James J. AU - Winsor,Jerry L. TI - Business and professional communication SN - 0673380955 AV - HF5718 .C87 1992 U1 - 658.4/5 20 PY - 1992/// CY - New York, NY PB - HarperCollins KW - Business communication N1 - Includes bibliographical references (p. 355-368) and indexes ER -