@book{1013,
	author = { Dalkir, Kimiz.},
	title = {Knowledge Management in Theory and Practice},
	publisher = {Elsevier/Butterworth Heinemann,},
	year = { c2005.},
	address = {Amsterdam ; Boston },
	url = { http://www.loc.gov/catdir/toc/fy0601/2005045074.html 856. http://www.loc.gov/catdir/enhancements/fy0624/2005045074-d.html}
}