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Managing The Customer Experience : turning customers into advocates / Shaun Smith & Joe Wheeler.

By: Contributor(s): Material type: TextPublication details: London : Financial Times Prentice Hall ; Boston, MA. Pearson Custom Publishing, 2002.Description: xvi, 254 p. : ill. ; 24 cmISBN:
  • 0273661957
Subject(s): DDC classification:
  • 658.812 21
LOC classification:
  • HF5415.5 S65 2002
List(s) this item appears in: marketing
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
General book Karen HF5415.5 S65 2002 (Browse shelf) 1 Checked out to Margaret Oranga (CBMC01/5062/2022) 03/02/2023 2020-1544

Includes bibliographical references and index.

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