Services marketing : principles and practice / Adrian Palmer, Catherine Cole.
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TextPublication details: Englewood Cliffs, NJ : Prentice Hall, c1995.Description: xxi, 389 p. : ill. ; 25 cmISBN: - 0023905638
- 658.8 20
- HD9980.5 .P26 1995
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Includes bibliographical references and index.
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