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Total Quality : Management, Organization, and Strategy / James R. Evans, James W. Dean, Jr.

By: Contributor(s): Material type: TextPublication details: Mason, OH : Thomson/South-Western, c2003.Edition: 3rd edDescription: vii, 399 p. : ill. ; 24 cmISBN:
  • 0324178719 (pbk.)
Subject(s): DDC classification:
  • 658.4/013 21
LOC classification:
  • HD62.15 .D4 2003
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Includes bibliographical references (p. 379-384) and index.

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