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Front Office : Procedures, social skills, yield and management

By:

Peter Abbott

Contributor(s):

Sue Lewry

Material type:

TextPublication details: Oxford ; Boston : Butterworth-Heinemann, 1999.Edition: 2nd edDescription: 211 p. ill. 25 cmISBN:

0750642300 9780750642309

Subject(s):

Hotel front desk personnel. Hotel management. Hotels

LOC classification:

TX911.3.F75 A23 1999

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Includes index.

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