How to Win and Retain Customers (Record no. 665)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00510nam a2200181 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210408093528.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140513b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789966788269 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CUCK |
| Language of cataloging | eng |
| Transcribing agency | CUCK |
| Modifying agency | CUCK |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .K5 2010 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 224 |
| Personal name | Kiunga Murori |
| 245 ## - TITLE STATEMENT | |
| Title | How to Win and Retain Customers |
| Statement of responsibility, etc. | Murori Kiunga |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Nairobi : |
| Name of publisher, distributor, etc. | Queenex Publishers, |
| Date of publication, distribution, etc. | 2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 148 p. : |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 772 |
| Topical term or geographic name as entry element | Customer relationship |
| General subdivision | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | General book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Karen | Karen | 13/05/2014 | HF5415.5 .K5 2010 | 014187 | 13/05/2014 | 1 | 13/05/2014 | Africana |