The Co-operative University of Kenya Library

Total Quality Management /

Besterfield, Dale H.

Total Quality Management / Dale H. Besterfield ... [et al.]. - 3rd ed. - Upper Saddle River, N.J. : Prentice Hall, 2003. - xi, 640 p. : ill. ; 24 cm.

Includes bibliographical references (p. 631-633) and index.

T.O.C

0131228099

2002074916


total quality management

HD62.15 / .T6792 2003

© Cooperative University Library Karen, P. O. 24814-00502 Karen Nairobi Nairobi Kenya
Tel.: +254 020 8891401-4